PRIVACY and
SECURITY POLICY

Privacy and security policy

WAKO FILTER TECHNOLOGY Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting and managing individual names, addresses, and other personally identifiable information (hereinafter referred to as "personal information").

The Company handles personal information in accordance with the Privacy Policy as stated below, which describes the types of information collected, how that information is used, how personal information held by the customer is accessed and managed, and the security measures which have been adopted.

  1. 1. Information collected

    The Company collects certain information related to the customer's use of the Company's website and services.

    1. Personal information provided directly to the Company
      • Name, contact details, address, and other personal information of the customer provided when products or services of the Company are used.
      • Information provided by the customer through communication with the Company, inquiries to customer support, or other channels.
    2. Information automatically collected on the Company's website

      Information that may be automatically collected when the Company's website is used.

      IP address, browser type, date and time of use, pages viewed, cookies, information about the customer's device and response, and other data.

  2. 2. How the collected information is used

    The Company uses the information collected from the customer for the following purposes.

    1. Provision of services

      To provide the customer with products and services of the Company, and to respond to the customer's requests or inquiries.

    2. Communication with the customer

      To provide the customer with information, updates, promotions, and events related to the Company's products and services.

    3. Improvement and customization

      To help improve the Company's products and services for the purpose of providing better products to the customer.

      (This includes displaying content and advertisements tailored to the customer's needs and preferences, providing new features and services, and analyzing usage).

    4. Legal requirements

      The Company may use the customer's personal information to the extent necessary to comply with applicable laws, regulations, legal processes, or legal requirements.

  3. 3. Information shared

    The Company will not share the customer's personal information with third parties, except in the following circumstances.

    1. When the customer consents

      With the customer's consent, the Company may share personal information with third parties.

      In these cases, however, the Company will clarify the purpose and scope of the information to be shared before obtaining the customer's consent.

    2. When necessary to provide services

      The Company may share the information with the Company's contractors or other companies to the extent necessary to provide products and services.

      This includes product shipping, payment processing, data analysis, and customer support.

      When sharing the information with contractors or other companies, the Company requires them to protect the confidentiality of the information.

    3. When necessary for legal requirements or protection

      The Company may share the customer's personal information with third parties to the extent necessary to comply with applicable laws, regulations, legal processes, or legal requirements.

  4. 4. Data protection and security

    In order to adequately protect the customer's personal information, the Company implements appropriate physical, technical, and organizational security measures.

    This includes measures to prevent unauthorized access to data, and the loss, manipulation, or disclosure of the information.

    1. Data storage and retention period

      The Company stores the customer's personal information in appropriate storage locations and limits the retention period for the information to the minimum necessary.

      Personal information is stored only for as long as it is necessary to fulfill legal requirements or business purposes, after which the information is deleted or anonymized.

    2. Access control

      The Company restricts access to the customer's personal information and introduces control measures to prevent unauthorized access to or use of such information.

      Access to personal information is restricted to employees and persons authorized on a need-to-know basis, and appropriate authentication and authorization processes are applied.

    3. Data transfers

      When transfer of personal information is necessary, the Company takes appropriate security measures.

      This includes the use of encryption and secure communication protocols.

  5. 5. The customer's rights and choices
    1. Access and correction of personal information the Company holds

      The customer has the right to access and correct the customer's personal information the Company holds.

      In order to maintain the accuracy of personal information, the customer may update or correct information as necessary.

      To request access or correction, please contact <privacy@waftec.jp>.

    2. Cookies and tracking technologies

      The Company's website and services may use cookies and similar tracking technologies.

      This allows the Company to record the customer's use or preferences of the Company's website so that more optimized information can be provided.

      The customer may change browser settings to control the use of cookies, although it might restrict the use of certain features or services.

  6. 6. Changes to the Privacy Policy

    The Company reserves the right to review and change this Privacy Policy as necessary. Please note that this Policy may be revised without prior notice when important changes are made.

If you have questions or concerns about personal information, please contact the following.

【Contact for inquiries regarding this matter:】
WAKO FILTER TECHNOLOGY Co., Ltd.
8-3 Kaji-cho 1-chome, Chiyoda-ku, Tokyo 101-0044 Japan

Established on June 20, 2023
Revised on June 20, 2023